Change Strategy. Reinvented.
Strategy, Leadership & Communications
for Organizational Change Without the Pain
Our vision is a world where organizations, and the people within them, evolve with ease to achieve increasing levels of innovation, sustainability, equity, inclusion and growth.
Home of BoardCQ™: The Change Readiness Index for Nonprofit Boards
Trusted By
About Us
The leading experts changing the way organizations manage change.
When large organizations and legacy institutions become more innovative, equitable, sustainable, inclusive, healthier, and overall better places to work, the systems they operate in also change, and so does our world. That’s why we work with “intrapreneurs,” those leaders with entrepreneurial mindset and innovative thinking who disrupt organizations from within, creating change, at scale, faster.
CSR Communications was founded in 2014 to help leaders like you change organizations for the better. More than a decade later, we count some of the best-known nonprofits and foundations, celebrated corporate leaders in sustainability and best places to work, and innovative municipal agencies among our clients.
Our Services
How Can We Help?
Not Your Typical Consultants
Why Work with CSR Communications?
We are guides and gentle nudges who help our clients achieve more than they thought possible. We know the way to the goal because we’ve been there before. We clear the path, light the way and do the heavy lifting, but our clients come alongside us on the journey.
- Sherpa Mindset
- Always in Beta
- Consistency
- Accountability
- Our Risk to Results Promise
From Our Clients
Case Studies
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Strategic Clarity in a Family Foundation
How we supported a generational board transition, culture transformation, and strategic clarity with a place-based family foundation.
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Developing Mid-Level Leaders
How we boosted retention and promotion readiness of mid-level managers, resulting in a 68% ROI, through a scalable leadership development and training program.
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Leading System Change for Economic Justice
How we facilitated the internal transformation necessary to lead the successful reinvention of this city’s workforce system.
Insights Hub
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Do You Really Know Your Team? Corporate Veteran Joanne Newborn on DiSC®, the Unconscious Mind, and Executive Team Alignment
Joanne Newborn is a certified executive coach and MBA with two decades of experience leading sales, marketing, and strategy for organizations ranging from startups to publicly traded companies. She now brings that same corporate fluency to her work with CSR clients, helping executives and teams understand what’s really driving performance gaps, alignment challenges, and the friction that keeps good…
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What Cross-Industry Trends Are Reshaping Nonprofits in 2026?
CSR’s 2026 Meta Trends Report featured in The NonProfit Times Every year, CSR analyzes 200+ sources across 30+ sectors to find the patterns that show up everywhere — not just in nonprofits, but in healthcare, finance, technology, energy, retail, and beyond. We call them meta trends: the trends among trends. This year, The NonProfit Times covered our findings in…
Change the way your organization manages change.
Organizational change is hard. It can be easier.
We start with the human dynamics and psychology of change to create change that sticks, with less frustration and resistance.
